Is a Therapy App Ever as Good as the Real Thing?

Programs that allow you to text or video chat your therapist are more popular than ever. Here’s how to decide if one of them is right for your mental health needs.

Jess McHugh
Elemental

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Credit: Westend61/Getty

OfOf the tens of millions of Americans who suffer from a diagnosable mental health problem each year, only half will pursue treatment, for any number of reasons. Some can’t afford it, or struggle with accessibility. Others are deterred by the stigma still associated with mental illness. And that’s not even counting all the people without a clinical diagnosis who could still benefit from therapy, but are put off by the same challenges.

In recent years, a new type of therapy has positioned itself as a solution to all of the above. Text-based teletherapy apps, often with the option of phone and video sessions for a higher fee, are becoming an increasingly popular alternative to face-to-face sessions in a therapist’s office. Some of these apps claim hundreds of thousands of users; Talkspace, one of the bigger names, has said that it’s generating tens of millions of dollars in revenue.

It should be said that these apps do not and should not take the place of an in-person diagnosis or medication. When it comes to serious mental health issues, it’s…

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Elemental
Elemental

Published in Elemental

Elemental is a former publication from Medium for science-backed health and wellness coverage. Currently inactive and not taking submissions.

Jess McHugh
Jess McHugh

Written by Jess McHugh

A journalist living between Brooklyn and Paris, she writes about women, history, and culture. @nytimes @wsj @time